PRIVACY POLICY
INFORMATION WE COLLECT
We collect information you provide directly, including your name, email address, shipping address, and payment information when you make a purchase or create an account. We also collect usage data automatically through cookies and similar technologies, including your IP address, browser type, pages viewed, and referring URL.
HOW WE USE YOUR INFORMATION
We use your information to process orders and subscriptions, communicate with you about your account, improve our products and services, send promotional communications (with your consent), and comply with legal obligations. We do not sell your personal information to third parties.
PAYMENT PROCESSING
We use Stripe to process all payments. Your payment card details are transmitted directly to Stripe and are never stored on our servers. Stripe's privacy policy and PCI-DSS compliance govern the handling of your payment data. All charges appear discreetly on your billing statement.
COOKIES AND TRACKING
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site usage. We may use third-party analytics services such as Google Analytics to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
EMAIL COMMUNICATIONS
We send transactional emails related to your orders and account. With your consent, we may send promotional emails about new products or offers. You can unsubscribe from promotional emails at any time using the link at the bottom of each message.
THIRD-PARTY SERVICES
We share information with third-party service providers who assist us in operating our business, including payment processing (Stripe), shipping and fulfillment, email delivery, and analytics. These providers are contractually obligated to protect your information and use it only as directed.
DATA SECURITY
We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
YOUR RIGHTS
You have the right to access, update, or delete your personal information. To exercise these rights, contact us at support@ardor.co. We will respond to your request within 30 days.
CHANGES TO THIS POLICY
We may update this privacy policy from time to time. Significant changes will be communicated via email or a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
Last updated: April 2026. Questions about this policy may be directed to support@ardor.co.